CRM and Digital Producer (12 Month Contract)

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We are seeking a highly skilled and experienced CRM and Digital Producer to oversee our CRM and Digital Platforms. You will also manage other digitally led work streams and projects that are briefed in from the business, this can also include partnership projects.

Sitting within the Brand Marketing – Creative Studio,  you will own the whole lifecycle of digital assets production and usage for the primary purpose of digital marketing.

This is a 12 month contract role.

Job Responsibilities:

• Day-to-day lead for CRM and Digital; Effectively managing stakeholders on a day to day basis, producing timelines, PO/budget management, spend tracking and ensuring all delivery requirements are met.
• Respond to creative briefs and communicate requirements to relevant parties (e.g. Editors, Motion Graphic Designers etc), ensuring implementation, efficient workflow and timely project delivery.
• Work with the CRM and Paid Digital team on forward planning: Communicate and drive creative teams to develop assets based on the brief and yearly roadmap, and ensuring challenges/solutions are communicated to stakeholders.
• Leading efficient creative production processes for the CRM and Digital Paid teams, including: creating a live brief workflow for copy and design, creating timelines and sharing updates, booking resources, and ensuring review meetings and assets are prepped.
• Working with the Creative Ops Lead resource management.
• Point of contact for third party vendors (Email HTML Agency) and tracking issues and resolution.
• Work with HoP to create archiving standards for future use
• Ensure all assets produced adhere to the Depop brand guidelines, in line with production standards and legal. Negotiating usage rights, securing lowest possible exposure to cost and risk.
• Additional project management: Partnership projects, Digital project management.
• Monthly asset report sharing with Depops Impact team
• Managing internal, freelance and third party project teams when required.

Requirements:

• Experience with digital production / project management in fashion/ tech
• Understanding of digital assets production, post production workflow & the technical requirements of digital marketing assets (Incl. video formats, quality etc.)
• Ability to multitask, prioritise workload and manage multiple projects and deadlines.
• Understanding of social media, new digital formats and trends
• Ability to work in a dynamic fast paced environment
• Excellent organisational skills
• Excellent communication skills